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Great fulfillment teams already know that speed and transparency win customer loyalty.
Rabot
Content Contributor
May 24, 2024
Great fulfillment teams already know that speed and transparency win customer loyalty. Our new Share Link capability makes both effortless letting you pass a single, secure URL to anyone who needs clarity on an order, a process issue, or a training moment.
What exactly is Share Link?
Share Link turns any Rabot recording or dashboard view into a time-boxed URL. With one click you can:
Send internally to supervisors, engineers, or CI teams who already have platform access.
Generate a public link for brands, auditors, or vendors who aren’t on Rabot yet—complete with an optional expiration date for peace of mind.
Why teams love it
Challenge | Old Way | With Share Link |
|---|---|---|
Order disputes | Pull WMS logs, email screenshots, wait for replies | Drop a link that shows full-resolution video + item list; resolve in minutes |
Process coaching | Supervisor walks the floor with clipboards | Send a clip to the team Slack and annotate comments right in Rabot |
Cross-site alignment | Hunt through drives for “the right version” of SOP video | One source of truth every stakeholder sees the exact same recording |
These micro-wins add up. Early adopters report 95 % faster claim investigations and a noticeable bump in merchant NPS after rolling out Share Link across their networks.
How it works
Open any recording in the Rabot Portal.
Click “Share” → “Copy Link.”
Choose Internal (authenticated users only) or External (public).
Set an optional expiry date.
Hit Copy and paste it into email, Slack, Teams wherever your partners live.
Links respect your existing role permissions; external viewers see only the asset you shared, nothing more.
Real-world workflows powered by Share Link
3PL → Brand transparency
“We embed Share Links right in our daily shipment report. Brands click once and see unboxing-quality video for any order they care about.”Carrier chargeback disputes
Finance teams attach Share Links as irrefutable proof when contesting oversize fees or damage claims—often recovering costs within hours.Continuous improvement sprints
CI engineers review a playlist of flagged clips from the night shift, leave comments, and push the same links to team leads for morning stand-up.
Tips to get the most out of Share Link
Bundle with Comments. Add context inside Rabot before you share—questions, kudos, or action items travel with the video.
Automate alerts. Use Slack/Teams integrations so a Share Link fires automatically whenever Rabot detects a packing anomaly.
Include it in your SOPs. For complex pack-outs or returns workflows, paste a reference link directly into digital work instructions so new hires can watch best-practice footage on demand.
Ready to try it?
Share Link is live for all Starter, Pro, and Enterprise plans. Log in, pick a recording, and send your first link it takes less than 30 seconds.
Need a walkthrough or want to see Share Link in action on your floor? Book a demo with our team and discover how transparent video collaboration turns “What happened?” into “Problem solved.”
Build trust. Champion best practices. Foster accountability across your warehouses—with Rabot.
