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Great fulfillment teams already know that speed and transparency win customer loyalty.

Rabot

Content Contributor

May 24, 2024

Great fulfillment teams already know that speed and transparency win customer loyalty. Our new Share Link capability makes both effortless letting you pass a single, secure URL to anyone who needs clarity on an order, a process issue, or a training moment.

What exactly is Share Link?

Share Link turns any Rabot recording or dashboard view into a time-boxed URL. With one click you can:

  1. Send internally to supervisors, engineers, or CI teams who already have platform access.

  2. Generate a public link for brands, auditors, or vendors who aren’t on Rabot yet—complete with an optional expiration date for peace of mind.

Why teams love it

Challenge

Old Way

With Share Link

Order disputes

Pull WMS logs, email screenshots, wait for replies

Drop a link that shows full-resolution video + item list; resolve in minutes

Process coaching

Supervisor walks the floor with clipboards

Send a clip to the team Slack and annotate comments right in Rabot

Cross-site alignment

Hunt through drives for “the right version” of SOP video

One source of truth every stakeholder sees the exact same recording

These micro-wins add up. Early adopters report 95 % faster claim investigations and a noticeable bump in merchant NPS after rolling out Share Link across their networks.

How it works

  1. Open any recording in the Rabot Portal.

  2. Click “Share” → “Copy Link.”

  3. Choose Internal (authenticated users only) or External (public).

  4. Set an optional expiry date.

  5. Hit Copy and paste it into email, Slack, Teams wherever your partners live.

Links respect your existing role permissions; external viewers see only the asset you shared, nothing more.

Real-world workflows powered by Share Link

  • 3PL → Brand transparency
    “We embed Share Links right in our daily shipment report. Brands click once and see unboxing-quality video for any order they care about.”

  • Carrier chargeback disputes
    Finance teams attach Share Links as irrefutable proof when contesting oversize fees or damage claims—often recovering costs within hours.

  • Continuous improvement sprints
    CI engineers review a playlist of flagged clips from the night shift, leave comments, and push the same links to team leads for morning stand-up.

Tips to get the most out of Share Link

  • Bundle with Comments. Add context inside Rabot before you share—questions, kudos, or action items travel with the video.

  • Automate alerts. Use Slack/Teams integrations so a Share Link fires automatically whenever Rabot detects a packing anomaly.

  • Include it in your SOPs. For complex pack-outs or returns workflows, paste a reference link directly into digital work instructions so new hires can watch best-practice footage on demand.

Ready to try it?

Share Link is live for all Starter, Pro, and Enterprise plans. Log in, pick a recording, and send your first link it takes less than 30 seconds.

Need a walkthrough or want to see Share Link in action on your floor? Book a demo with our team and discover how transparent video collaboration turns “What happened?” into “Problem solved.”

Build trust. Champion best practices. Foster accountability across your warehouses—with Rabot.


Improve process control to increase team productivity

Let’s help you save on QA and inspection costs.

Improve process control to increase team productivity

Let’s help you save on QA and inspection costs.

Improve process control to increase team productivity

Let’s help you save on QA and inspection costs.

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