Brightpearl + Rabot 
Performance
1 item verified
Visual proof for every order you pack.
Brightpearl tracks orders. But who tracks what actually goes in the box?
Retail operating system with integrated WMS, OMS, and accounting. Acquired by Sage in 2022. Native Shopify, BigCommerce, Amazon connectors.
But no WMS can see what physically happens at the pack station. That's the gap Rabot fills.
- Brightpearl records that the order was picked and packed — not what physically went into the box.
- No video evidence when customers dispute shortages, wrong items, or damage claims.
- Scan-verify still misses quantity errors, insert errors, and substitution mistakes.
- Shift-to-shift and station-to-station variance is invisible in the data.
- New hire ramp-up depends on tribal knowledge, not the system.
How Rabot works with Brightpearl
Rabot sits alongside Brightpearl and captures what it cannot. No API endpoints to build, no middleware to maintain.
Brightpearl
Rabot's Connect layer syncs order and line-item data directly from Brightpearl. No scripts, no custom middleware, no changes to your Brightpearl workflow — it deploys alongside your existing setup.
Rabot Edge
On-device AI processes video at the station. Items are identified, events are detected, exceptions are flagged — all locally.
Rabot Connect
The normalization layer matches digital orders from Brightpearl with physical events from Pulse, creating structured operational records.
Your Systems
Structured data flows to your dashboards, support tools, and analytics via API, webhooks, or the MCP server for AI systems.
Proof, prevention, and performance — from day one.
Order-linked video proof
Every order gets a visual record. Search by order ID and pull up the video in seconds. Manifest.eco eliminated 90% of dispute liability in 15 days.
AI-powered error prevention
Visual verification catches what scan-verify misses — wrong items, missing inserts, incorrect quantities. Staci Americas cut QA costs 60% with scan-verify already in place.
Per-station performance analytics
See where time is lost, where errors cluster, and where capacity is underutilized. DaVinci reduced processing time 30% across 6 locations.
Digital work instructions
Client-specific, order-specific packing rules delivered to the operator in real time. New hires follow the same process as veterans from day one.
What Rabot customers achieve.
Manifest.eco
90%
Dispute liability eliminated in 15 days
Staci Americas
60%
QA cost reduction across 19 stations
Brilliant Fulfillment
5X
ROI in 2 months
Common questions about Brightpearl + Rabot
Does Rabot work with Brightpearl?
Yes. Rabot has a production integration with Brightpearl. It syncs order-level data without any changes to your Brightpearl configuration. Install in one day.
Do I need to modify my Brightpearl setup?
No. Rabot deploys alongside Brightpearl without touching its core systems. No API endpoints to build, no middleware to maintain, no IT project. Your Brightpearl instance stays exactly as it is.
How long does it take to integrate Rabot with Brightpearl?
Most Brightpearl customers are live within one day. Rabot's drop-in architecture means there's no development work on your side — install the hardware, connect to your Brightpearl instance, and start capturing data.
What data does Rabot capture?
Rabot captures video evidence of every pack event at the station and matches it to order data from Brightpearl. This creates a structured operational record linking what was supposed to happen (from the WMS) with what actually happened (from the AI vision system).
See Rabot work with Brightpearl.
Install in one day. No changes to your Brightpearl instance. Every order gets a visual record from day one.