Packing Video Verification
Record it. Verify it. Prove it.
Every order gets a visual record. AI verifies what went in the box. Disputes resolve in seconds. 113M+ items processed across 62+ WMS integrations.
Your WMS says "packed." Your customer says "wrong item." Who's right?
Scan-verify confirms a barcode was scanned. It doesn't confirm the right item is in the box. Wrong item with the right barcode? Passes. Damaged item? Passes. Missing insert? Passes.
Without packing video verification, you have scan logs that say "verified" and a customer who says otherwise. No visual evidence. No way to prove what happened. So you write a check. Every week. At every scale.
AI verification at every station. Every order. Every box.
Every order recorded and linked
A camera at each station captures the packing process from start to seal. Every recording is automatically linked to the order ID through your WMS. Search any order by ID, tracking number, station, or operator.
AI that watches, not just records
Vision AI trained on 122B+ frames identifies items as they enter the box. It doesn't just log footage. It understands what's happening at the station and flags when something doesn't match the order manifest.
Real-time error detection
Wrong item? Missing insert? Incorrect packaging? The system catches it before the box is sealed. Not after the customer calls. Not after the chargeback. Before the tape gun.
Disputes resolved in seconds
Customer says wrong item shipped. You type the order ID. The packing video plays. Case closed. Highline Commerce cut investigation time by 95%. Manifest.eco eliminated 90% of dispute liability in 15 days.
Customer story
Manifest.eco eliminated 90% of dispute liability in 15 days.
Manifest.eco is a growing 3PL where customer disputes were consuming margin. Every dispute required a manual investigation with no physical evidence — just WMS logs and best guesses. Most ended with a payout.
After deploying Rabot's packing video verification, every order had a visual record. Disputes went from costly investigations to instant resolutions. Order-liability costs dropped 90% in the first 15 days.
90%
Dispute liability eliminated in 15 days
36%
Lower labor cost per order (YoY)
2x
Order volume while cutting costs
Packing video verification: frequently asked questions
What is packing video verification?
Packing video verification is the process of recording every order as it's packed, linking that recording to the order ID, and using AI to verify that the correct items were packed correctly. Rabot's platform goes beyond basic recording — Vision AI trained on 122B+ frames identifies items, detects errors, and flags exceptions before the box ships.
How is packing video verification different from scan-verify?
Scan-verify confirms that a barcode was scanned. It doesn't confirm the right item is in the box. Wrong item with the right barcode? Scan-verify passes. Item damaged? Scan-verify passes. Missing insert? Scan-verify passes. Packing video verification sees the physical item and confirms it matches the order — not just the barcode.
How quickly can packing video verification be deployed?
Rabot installs in one day. Cameras mount above existing pack stations via USB. No construction, no network infrastructure, no WMS modifications. Integrates with 62+ WMS platforms out of the box. Stations go live within minutes of camera installation.
What results have customers seen with packing video verification?
Manifest.eco eliminated 90% of dispute liability in 15 days. Staci Americas achieved 60% QA cost reduction across 19 stations. Highline Commerce reduced investigation time by 95%. Brilliant Fulfillment reported 5X ROI in 2 months.
Does packing video verification work with my WMS?
Rabot integrates with 62+ WMS platforms including Extensiv, ShipHero, Deposco, Packiyo, Blue Yonder, Körber, Manhattan, SAP EWM, Oracle WMS, NetSuite, and more. No API changes or modifications required.
See packing video verification in action.
Install in one day. No WMS changes required. Every order gets a visual record from day one.