ShipHero + Rabot 
Performance
1 item verified
Visual proof for every order you pack.
ShipHero tracks orders. But who tracks what actually goes in the box?
ShipHero runs the pick, pack, and ship workflow for thousands of DTC brands and 3PLs. It's fast, cloud-native, and handles everything up to the moment a packer touches the box.
But no WMS can see what physically happens at the pack station. That's the gap Rabot fills.
- ShipHero records that the order was picked and packed — not what physically went into the box.
- No video evidence when customers dispute shortages, wrong items, or damage claims.
- Scan-verify still misses quantity errors, insert errors, and substitution mistakes.
- Shift-to-shift and station-to-station variance is invisible in the data.
- New hire ramp-up depends on tribal knowledge, not the system.
How Rabot works with ShipHero
Rabot sits alongside ShipHero and captures what it cannot. No API endpoints to build, no middleware to maintain.
ShipHero
Rabot's Connect layer syncs order and line-item data directly from ShipHero. No scripts, no custom middleware, no changes to your ShipHero workflow — it deploys alongside your existing setup.
Rabot Edge
On-device AI processes video at the station. Items are identified, events are detected, exceptions are flagged — all locally.
Rabot Connect
The normalization layer matches digital orders from ShipHero with physical events from Pulse, creating structured operational records.
Your Systems
Structured data flows to your dashboards, support tools, and analytics via API, webhooks, or the MCP server for AI systems.
Proof, prevention, and performance — from day one.
Order-linked video proof
Every order gets a visual record. Search by order ID and pull up the video in seconds. Manifest.eco eliminated 90% of dispute liability in 15 days.
AI-powered error prevention
Visual verification catches what scan-verify misses — wrong items, missing inserts, incorrect quantities. Staci Americas cut QA costs 60% with scan-verify already in place.
Per-station performance analytics
See where time is lost, where errors cluster, and where capacity is underutilized. DaVinci reduced processing time 30% across 6 locations.
Digital work instructions
Client-specific, order-specific packing rules delivered to the operator in real time. New hires follow the same process as veterans from day one.
See what Rabot delivers.
Common questions about ShipHero + Rabot
Does Rabot work with ShipHero?
Yes. Rabot has a production integration with ShipHero. It syncs order-level data without any changes to your ShipHero configuration. Install in one day.
Do I need to modify my ShipHero setup?
No. Rabot deploys alongside ShipHero without touching its core systems. No API endpoints to build, no middleware to maintain, no IT project. Your ShipHero instance stays exactly as it is.
How long does it take to integrate Rabot with ShipHero?
Most ShipHero customers are live within one day. Rabot's drop-in architecture means there's no development work on your side — install the hardware, connect to your ShipHero instance, and start capturing data.
What data does Rabot capture?
Rabot captures video evidence of every pack event at the station and matches it to order data from ShipHero. This creates a structured operational record linking what was supposed to happen (from the WMS) with what actually happened (from the AI vision system).
See Rabot work with ShipHero.
Install in one day. No changes to your ShipHero instance. Every order gets a visual record from day one.